GROUNDED AI SUPPORT

Prepare a response a person can actually inspect.

A Support Draft uses current conversation context and retrieved workspace evidence. The draft is a separate record, and its citations remain visible for review.

Awaiting human review

  • Generation is explicit or policy-bounded preparation
  • Exact persisted citations appear beside the draft
  • A human edits and reviews before approval
  • Draft preparation alone never creates delivery authority
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WORKSPACE / COMMUNITY SUPPORT SYNTHETIC PREVIEW
Inbox03
NEEDS A HUMAN EYE

Illustrative content only. No customer data.

CONVERSATION

Discord · #help

c-2084
Community member2 min ago
The export stopped at 82% again. Is there a way to resume it?
Priority · advisoryHigh
Risk · advisoryReview required
IntentSupport request
Work stateReady for review
Knowledge evidenceCURRENT

“Exports can be resumed from Settings → Data → Recent exports.”

Workspace guide · exact cited excerpt [1]
Support DraftAWAITING HUMAN

You can resume a recent export from Settings → Data → Recent exports. If the export does not appear there, please share the approximate start time so our team can investigate.

Recommendations are advisory.Draft preparation does not approve or send.
A CLEARER WAY TO WORK

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